Last updated: October 10, 2026
ATX Web Solutions respects your privacy. This policy explains how we collect, use, and handle personal information when you visit https://atxwebsolutions.com or contact us about our services.
Information We Collect
Information you provide
When you submit an inquiry or contact us by email, we collect the information you provide. This may include your name, email address, business name, website address, service interests, and message.
Please do not include passwords, payment card details, or other sensitive information in your inquiry.
Technical information
Our website hosting and security services may process technical information such as IP addresses, browser and device details, access times, and requested pages to operate the website, troubleshoot problems, and prevent abuse.
Our SureForms inquiry form is configured not to store your IP address, browser name, or device name in its saved form entries. This setting does not prevent separate processing by hosting, analytics, or security services.
How We Use Your Information
We use information to:
- Respond to inquiries and discuss potential projects.
- Prepare proposals and provide requested services.
- Maintain communications related to your inquiry or project.
- Understand website usage and improve our website.
- Detect spam, prevent abuse, and maintain security.
- Meet applicable legal obligations.
Submitting an inquiry does not subscribe you to a marketing mailing list.
Contact Forms and Email
We use SureForms to collect website inquiries. Submissions are stored temporarily in our WordPress website and emailed to our ATX Web Solutions inbox.
Our website hosting and email providers process information as necessary to deliver and maintain these services.
Google Analytics
We use Google Analytics to understand how visitors find and use our website. It may collect information such as pages visited, interactions, referral sources, approximate location, browser and device details, and cookie identifiers.
We use this information to evaluate and improve our website. We do not intentionally send inquiry names, email addresses, or message contents to Google Analytics.
Learn more about how Google uses information from sites that use its services and Google’s Privacy Policy.
You can also use the Google Analytics opt-out browser add-on.
Spam Protection
We use Google reCAPTCHA to help protect our forms from spam and automated abuse. This service processes technical and interaction information, which may include IP addresses, browser and device information, cookies, and activity associated with the security check.
Google processes reCAPTCHA information on our behalf to provide security, fraud detection, and abuse prevention.
Cookies
Our website and its service providers may use cookies or similar technologies for website functionality, security, and analytics.
You can manage or delete cookies through your browser settings. Blocking certain cookies may affect website functionality.
How We Share Information
We share information with service providers as needed to operate our website, deliver email, measure website usage, protect forms, and provide requested services.
We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or website security.
We do not sell personal information submitted through our inquiry form.
How Long We Keep Information
- Saved form entries: Our website is configured to automatically delete SureForms entries after 30 days.
- Unsuccessful inquiries: Email inquiries that do not become client projects are deleted within 12 months of our last substantive communication.
- Client records: If an inquiry becomes a client project, relevant communications and records may be retained for service delivery, contractual, accounting, and legal purposes.
- Technical and analytics records: Retention varies according to the service, its configuration, and operational needs.
Deleted information may remain temporarily in backups until those backups expire or are replaced.
Your Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you.
We may need to verify your identity before fulfilling a request. Certain records may need to be retained for legal, contractual, accounting, or security purposes. Additional rights may apply depending on where you live.
Send requests to info@atxwebsolutions.com.
Information Security
We take reasonable steps to protect personal information. However, no method of online transmission or storage is completely secure.
External Links
Our website may link to other websites. Their handling of personal information is governed by their own privacy policies.
International Processing
Our service providers may process information in the United States or other countries where they operate.
Changes to This Policy
We may update this policy when our website, services, or information practices change. The latest version will be posted on this page with an updated date.
Contact Us
For questions about this policy or your personal information, contact:
ATX Web Solutions
Website: https://atxwebsolutions.com
Email: info@atxwebsolutions.com